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Award Winning National Couriers Since 1990

Privacy Policy

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Privacy Policy for Delivery Partners

Effective Date: 23/01/2025

Delivery Partners (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Delivery and billing addresses

  • Payment details (processed securely)

b. Non-Personal Information:

  • IP address

  • Browser type

  • Operating system

  • Pages viewed and time spent on our website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide and manage our services.

  • Process payments and deliver orders.

  • Communicate with you about updates, promotions, or changes to our services.

  • Improve our website and user experience.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party companies that assist in delivering our services (e.g., payment processors, courier companies).

  • Legal Authorities: If required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences.

  • Analyse website traffic and usage patterns.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain features of our website.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal requirements.

  • Objection: Object to the processing of your data for certain purposes.

  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us using the information below.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date. We recommend reviewing this page periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Delivery Partners

contact@delivery-partners.com

By using our website or services, you agree to the terms of this Privacy Policy.

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Completed Deliveries in 2024

Satisfied Clients

Years established

Team Members

Our Testimonials

Trusted Across the UK and Europe

True confidence in Delivery Partners

Managing to find a company you feel confident with when it comes to warehousing and distribution is a minefield. With a myriad of different pricing and overly complicated structures. So when I discovered Delivery Partners the simplicity of the their offering combined with the one on one nature of their service, plus the ability to call them any time has been a revelation. I thoroughly recommend their services.

Ben - Viractiv
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Phill M profile picture
Phill M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
1st time using their service and I must say they are excellent. Donna kept me informed all the way and responded to all questions. I had a pallet delivered back to Victorian Plumbing. They used a company called The Pallet Network. When delivering, the driver only waits 20 mins and Donna kept me informed and said that if there was an extra charge due to delay, they would cover it. What more can I say other than brilliant, generous customer service. Would definitely use again.
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Ross Williams profile picture
Ross Williams
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service from Steve at Delivery Partners. Phoned back as promised and gave me a very reasonable quote. Used this company a few times now and always had a good service.
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Harriet Burgess profile picture
Harriet Burgess
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have used Delivery Partners for a couple of years now and Julia never ceases to amaze me! Needed to get some keys to a leaking flat urgently yesterday evening, and the keys were collected within 40 minutes and dropped at the requested location with no trouble whatsoever and at a very reasonable cost! 10/10 service always!
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Vince Clarke profile picture
Vince Clarke
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CLICK, from the wink , I fell in love instantly, INSTANTLY,
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Paul Quinn profile picture
Paul Quinn
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
What a brilliant service, couldn't believe how quickly our request was delt with and how fast the collection and delivery was made, a first class service. Highly recommended
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Gill Peat profile picture
Gill Peat
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brilliant fast service as always from Julia and team at Delivery Partners. Highly recommend.
Posted on Google Google
Roly's Fudge profile picture
Roly's Fudge
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been using them for many years now. Always reliable service and easy to deal with. When there are issues with couriers in the network, they deal with them on our behalf. Would thoroughly recommend for anyone looking for a local and easy to contact service, with a reliable network.
Posted on Google Google
Diane Reid profile picture
Diane Reid
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lovely helpful friendly staff
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Contact Us

Get a quote today

Reach out to our delivery experts Julia or Donna now for courier needs. 

Call Us

01626 834004

Email Us

bookings@delivery-partners.com

Our Location

King Charles Business Park
Heathfield Ind Est,
Newton Abbot, Devon
TQ12 6UT

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